SMS Alert Terms
Optional alerts
Where offered, customers may choose to receive marketplace text messages concerning activity such as bidding, auction results, payment reminders, account notices, order status, or shipping updates. SMS consent is optional and is not intended to be a condition of purchase or bidding where prohibited by law.
Consent
Users should opt in through the marketplace's designated consent control. Providing a telephone number alone does not necessarily constitute consent to receive optional SMS alerts. The marketplace may retain consent and preference records for operational and compliance purposes.
Message frequency and charges
Message frequency varies with account and marketplace activity. Message and data rates may apply according to the user's mobile plan.
Delivery
SMS delivery depends on mobile carriers, networks, device availability, and third-party providers. Hope For Paws Foundation does not guarantee that every text message will be delivered or delivered at a particular time. Users remain responsible for checking their marketplace account and email for important transaction information.
Opting out
Users may opt out through supported account controls or recognized provider commands such as STOP when available. Opting out of optional SMS does not cancel an order, bid, payment obligation, or other marketplace transaction.
Help and number changes
Users should keep their telephone number current and remove a number they no longer control. Available help instructions may be provided through account settings or the messaging provider.
Hope For Paws Foundation may update this draft as marketplace operations, service providers, or legal requirements change. Material changes should be posted before they apply prospectively.